Every reservation system\nreceives millions of availability and reservation requests daily. There are\nfailures and errors in this process that can negatively affect the\nbusiness. For the most part, having to\ndeal with so many requests a day makes it very difficult to evaluate these\nsystem errors one by one. <\/p>\n\n\n\n
Most bedbanks have an error\nlevel that ranges from 4 to 7%. A very high percentage that represents a significant\nloss of sales opportunities. And not only that, it also translates into a high\nmaintenance cost. Integration,\nperformance, network, mapping errors… using data, these can be resolved\nquickly and easily, errors which would not be solved otherwise. <\/p>\n\n\n\n
Most bedbanks do not have\ndetailed data on their mistakes. They neither know where it fails nor why it\nfails. Correcting them becomes an almost impossible task to manage. With no\nsolution forthcoming, they reoccur over time, repeatedly affecting the business.\n<\/p>\n\n\n\n
These failures are sometimes\ndown to the customer, who makes a bad request and sometimes the information\nreceived from the supplier is not good or the formats are not as expected. But,\nin all cases, the result is the same, millions of Euro that your business\nmisses out on. <\/p>\n\n\n\n
Having monitoring systems that\ncatch errors from both customers and suppliers should be essential for the\nproper functioning of a bedbank, thus creating a fault-tolerant system. It is\nalso important to have network and performance monitoring, so you can identify\nbreakdowns or cuts that may affect the service. <\/p>\n\n\n\n
If all this data is known,\ndistributors can focus on the problem and solve it properly. Achieving a\nfault-tolerant system is what every company in this sector needs in order to\nstop losing opportunities. <\/p>\n\n\n\n